These Terms of Service (the "Terms") form a binding legal agreement between you ("you," "your," "Customer," or "Buyer") and Pepti Ltd. and its owners, directors, officers, employees, agents, affiliates, suppliers, and service providers (collectively, "Pepti," "we," "us," or "our"). They govern your access to and use of our website, content, accounts, and the purchase of any product or service from us (collectively, the "Services").
By browsing, accessing, registering with, or purchasing from the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. We may revise these Terms at any time, in our sole discretion, by posting an updated version with a new "Last updated" date. Your continued use of the Services after any change constitutes acceptance of the revised Terms. It is your responsibility to review the Terms periodically.
You represent and warrant that you are at least the age of majority in your province, state, territory, or country of residence (18 or 19 years of age, as applicable), that you are ordering in the capacity of, or on behalf of, a qualified researcher, professional, business, or institution, and that you have the full legal right, authority, and capacity to enter into these Terms. We reserve the right to request proof of age, identity, professional standing, or institutional affiliation, and to refuse, limit, cancel, or suspend any order or account for any reason or no reason, at our sole discretion.
All products are sold, and may only be purchased, exclusively for in-vitro laboratory research and development purposes. Products are not approved or intended for, and must never be used for:
By purchasing, you certify that you are acquiring the products solely as research materials, that you are qualified and equipped to handle them safely, and that you will not resell, relabel, repackage, or distribute them for, or otherwise permit, any prohibited use. Statements on this website describing what a compound is "studied for" or "researched for" are provided for informational and research-context purposes only and are not claims that any product is safe or effective for any use.
You agree not to, and not to authorize or enable any third party to: use the products for any purpose described as prohibited above; use the Services in violation of any applicable law, regulation, or third-party right; misrepresent your identity, age, or intended use; circumvent age, quantity, or eligibility controls; use the Services to harass, defraud, or harm us or others; or introduce malware, scrape, reverse engineer, or interfere with the Services. Any breach of this section is a material breach of these Terms and voids all warranties and remedies otherwise available to you.
Nothing on the Services — including product descriptions, research summaries, the peptide quiz, chatbot responses, blog or educational content, or communications from us — constitutes medical, health, legal, regulatory, scientific, or other professional advice, a recommendation, or an endorsement of any use. The peptide quiz and any "recommendations" are automated, informational conveniences only and do not account for your circumstances. You are solely responsible for evaluating the suitability, legality, and safety of any product for your intended research and for consulting your own qualified advisors.
You are solely and exclusively responsible for ensuring that your purchase, importation, possession, storage, handling, use, and disposal of the products comply with all applicable federal, provincial, state, territorial, municipal, and international laws, regulations, and institutional policies, including customs, import/export, controlled-substances, health, safety, and environmental laws. Products may be regulated or prohibited in some jurisdictions. It is your responsibility to determine legality in your location before ordering. We make no representation that any product is lawful to import or possess in your jurisdiction, and we will not be liable for any seizure, penalty, fine, or loss arising from your failure to comply.
Product descriptions, images, purity figures, specifications, and availability are provided in good faith but may contain errors and are subject to change without notice. We do not warrant that descriptions or other content are accurate, complete, reliable, current, or error-free. Prices are displayed in Canadian dollars (CAD) by default; other currencies (e.g., USD) are shown as an approximate conversion for convenience and the actual amount charged is determined at checkout. We reserve the right to correct errors, change prices, and refuse or cancel any order (including after it has been submitted or confirmed) arising from pricing or description errors, suspected misuse, or stock limitations. Taxes, duties, and levies are your responsibility except where we are required to collect them.
Your submission of an order is an offer to purchase, which we may accept or decline. Payment is processed by third-party payment providers (including Stripe and, where offered, Interac and cryptocurrency processors); we do not store full payment-card numbers. You represent that you are authorized to use the payment method provided and authorize us and our processors to charge the total amount, including applicable taxes and fees. You agree to pay all amounts due and to reimburse us for any chargebacks, reversals, or collection costs resulting from your breach.
If you enrol in a subscription ("Subscribe & Save" or similar), you authorize us and our payment processor to automatically charge your payment method on a recurring basis at the interval you select (e.g., every 1, 2, or 3 months) at the then-current price, plus applicable taxes, until you cancel. Subscriptions continue until cancelled. You may pause, reschedule, or cancel a subscription at any time before the next processing date through your account or by contacting us; cancellation stops future renewals but does not entitle you to a refund of amounts already charged or products already shipped. Promotional pricing (including any first-order discount) may apply only to the first order and only where a valid promotion is applied; one promotion applies per order and promotions do not stack.
Shipping timeframes are estimates only and are not guaranteed. Title to, and risk of loss of, the products pass to you upon our delivery of the products to the carrier. We are not responsible for carrier delays, customs inspection, seizure, damage, or loss in transit, or for any failure of delivery caused by incorrect information you provide or by import restrictions in your jurisdiction. You are the importer of record and are responsible for all duties, taxes, and compliance associated with importation.
Because the products are sensitive research materials whose integrity cannot be verified once they leave our custody, all sales are final and products are non-returnable and non-refundable, except where required by non-waivable law or where we, in our sole discretion, authorize a replacement or refund (for example, for an item confirmed by us to have been damaged in transit or shipped in error, when reported within seven (7) days of delivery with photographic evidence and before the product is used). Refunds, where granted, are limited to the purchase price of the affected item.
You acknowledge that research chemicals are inherently hazardous and that their handling carries risks. You knowingly and voluntarily assume all risks associated with the purchase, receipt, storage, handling, use, and disposal of the products. To the maximum extent permitted by law, you hereby release, waive, and forever discharge Pepti from any and all claims, demands, liabilities, damages, and causes of action of any kind, whether known or unknown, arising out of or relating to the products or your use or misuse of them, including any use in violation of these Terms.
To the fullest extent permitted by applicable law, the Services and all products are provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all warranties, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that any product is fit for any purpose, that any purity or specification figure is exact, that results will be obtained, or that the Services will be uninterrupted, secure, or error-free. No advice or information obtained from us creates any warranty not expressly stated here. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions our warranties are limited to the minimum scope and duration required by non-waivable law.
To the maximum extent permitted by applicable law, in no event will Pepti or its owners, directors, officers, employees, agents, affiliates, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, punitive, or aggravated damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or for personal injury, illness, death, or property damage, arising out of or relating to the Services or any product, however caused and under any theory of liability (contract, tort including negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for any and all claims arising out of or relating to the Services or any product will not exceed the amount you actually paid to us for the specific product giving rise to the claim in the ninety (90) days preceding the event. These limitations are a fundamental basis of the bargain between us and apply notwithstanding the failure of any limited remedy of its essential purpose.
You agree to defend, indemnify, and hold harmless Pepti and its owners, directors, officers, employees, agents, affiliates, and suppliers from and against any and all claims, actions, demands, investigations, losses, liabilities, damages, judgments, fines, penalties, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use, misuse, handling, resale, or disposal of any product; (b) your breach of these Terms or of any representation or warranty you make; (c) your violation of any law or regulation or of any third-party right; or (d) any bodily injury, illness, death, or property damage connected to a product after risk of loss passed to you. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, at your expense, and you agree to cooperate.
All content on the Services — including the Pepti name, logo, text, graphics, product imagery, page design, code, and the peptide quiz and chatbot — is owned by or licensed to Pepti and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to access the Services for their intended purpose. You may not copy, reproduce, republish, scrape, frame, sell, or create derivative works without our prior written consent.
You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account. You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate any account, and cancel any order, at any time in our sole discretion, including for suspected fraud, misuse, or violation of these Terms.
The Services rely on and may link to third-party providers (including payment processors, shipping carriers, hosting, analytics, currency-rate and geolocation providers). We are not responsible for the acts, omissions, content, availability, or policies of any third party, and your use of a third-party service is governed by that third party's own terms.
These Terms and any dispute arising out of or relating to them or the Services are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to Section 20, you irrevocably attorn to the exclusive jurisdiction of the courts located in Calgary, Alberta for any matter not subject to arbitration. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
To the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally within thirty (30) days of written notice will be finally resolved by confidential, binding arbitration administered in Calgary, Alberta, in English, before a single arbitrator, in accordance with the applicable provincial arbitration legislation, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or unauthorized-use matters. You agree to first contact us and attempt in good faith to resolve any dispute before commencing any proceeding. Where binding arbitration is not enforceable as to a particular claim or party, Section 19 governs.
To the maximum extent permitted by applicable law, all disputes will be resolved on an individual basis only. You and Pepti each waive any right to participate in a class, collective, consolidated, or representative action, or to have any dispute heard as a class or representative proceeding, and, where applicable, waive any right to a jury trial. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court under Section 19.
We are not liable for any delay or failure to perform arising from causes beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, regulatory changes, customs actions, carrier or supplier failures, labour disputes, power or network outages, or cyber-attacks.
We may suspend, restrict, or terminate your access to the Services and cancel any order or account at any time, with or without notice, for any reason, including suspected breach of these Terms. Sections that by their nature should survive termination — including Sections 3–6 and 11–24 — survive.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Services and supersede all prior understandings. Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain in full force. No waiver. Our failure to enforce any provision is not a waiver. Assignment. You may not assign these Terms; we may assign them freely, including in connection with a merger, acquisition, or sale of assets. No third-party beneficiaries except our indemnified parties. Notices to us must be sent to the contact below. Headings are for convenience only. The English version of these Terms governs.
Pepti Ltd.
Calgary, Alberta, Canada
Email: legal@getpepti.com · Support: support@getpepti.com
By placing an order or using the Services, you acknowledge that you have read and agree to these Terms of Service and the Privacy Policy.